Public Attitudes Toward Computer Algorithms

A survey from Pew Research found that a majority of Americans are opposed to the use of algorithms to make important decisions that affect people.

Majorities of Americans find it unacceptable to use algorithms to make decisions with real-world consequences for humans

But there are areas where people are OK with algorithms:

  • A 75% majority of social media users say they would be comfortable sharing their data with those sites if it were used to recommend events they might like to attend.
    • But that share falls to just 37% if their data are being used to deliver messages from political campaigns.
  • About two-thirds of social media users younger than 50 find it acceptable for social media platforms to use their personal data to recommend connecting with people they might want to know.
    • But that view is shared by fewer than half of users ages 65 and older.

Public attitudes toward algorithmic decision-making can vary by factors related to race and ethnicity.:

  • Just 25% of whites think the personal finance score concept would be fair to consumers
    • but that share rises to 45% among blacks.
  • 61% of blacks think the criminal risk score concept is not fair to people up for parole,
    • but that share falls to 49% among whites.